Paws & Prose

Terms of service

A few ground rules for good books, good company, and a service we can all enjoy.

Effective September 9, 2026

Our agreement with you

These Terms of Service govern your use of Paws & Prose’s website and iOS and Android apps (the “Service”), operated by Inovent.Ai LLC (“we,” “us,” or “our”). By using the Service, you agree to these terms. If you do not agree, do not use the Service. Our Privacy Policy explains how we handle information.

Please read the binding arbitration provision. For covered disputes, it replaces a court trial, including a jury trial, with arbitration. You may opt out within 30 days as described below.

Contact us at support@inovent.ai. The apps are coming soon; descriptions of features do not promise a particular release date or uninterrupted availability.

Eligibility and your account

You must be at least 13 years old and meet any higher minimum age required where you live. If you are under the age of legal majority, you must have permission from a parent or legal guardian who agrees to these terms on your behalf.

Provide accurate account information, keep your sign-in credentials secure, and tell us promptly if you suspect unauthorized access. You are responsible for your use of the Service and activity you authorize through your account. Do not impersonate someone else, share access in a way that compromises security, or use an account you are not entitled to use.

A good place to read together

You may use the Service for lawful personal and book-club activities. You must not:

  • Harass, threaten, exploit, or unlawfully discriminate against others; post illegal content; or facilitate harm.
  • Share someone else’s private information without authorization, or upload content that infringes copyright, trademark, or other rights.
  • Send spam, distribute malware, manipulate purchases, or use the Service for fraud.
  • Bypass access controls, attempt to obtain unrevealed ratings or private club information, or interfere with the Service’s operation.
  • Scrape or collect information in ways that violate others’ rights, evade restrictions, or place an unreasonable load on the Service.

Report harmful content, infringement, or security concerns to support@inovent.ai with enough detail for us to identify the issue. We may review reports and remove or restrict content that violates these terms or applicable law.

Your content stays yours

You retain ownership of content you submit, including notes, messages, ratings, and images. You must have the rights and permissions needed to submit it.

You give Inovent.Ai LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, and display your content, and make technical adaptations needed to operate the Service. We may allow service providers to perform those activities on our behalf. This license is limited to providing and maintaining the Service, including sharing content with the audiences you select or the feature permits; it is not a transfer of ownership.

The license ends when your content is deleted from our systems, except to the extent needed for permitted retention, backups, legal obligations, or content that remains part of shared features as explained in the Privacy Policy. Uploaded book covers are publicly retrievable. Do not upload private images expecting library access restrictions to protect the image itself.

We and our licensors retain rights in the Service’s software, branding, design, and other materials. Subject to these terms, you may use the Service for its intended purposes. No other rights are granted.

Copyright reports and DMCA

We respect intellectual property rights and respond to reports of copyright infringement under the Digital Millennium Copyright Act (DMCA). Send copyright reports to Inovent.Ai LLC at support@inovent.ai, with the subject “DMCA notice.” Identify the content precisely; a book title alone may not let us locate an uploaded cover or message.

Submitting a notice

If you own the copyright or are authorized to act for its owner, include:

  • Your physical or electronic signature.
  • Identification of the copyrighted work, or a representative list if multiple works are involved.
  • Identification of the allegedly infringing material and information sufficient to locate it, such as a URL, club name, message details, or image reference.
  • Your name, mailing address, telephone number, and email address.
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the owner of the exclusive right allegedly infringed.

Removal and counter-notices

We may remove or disable access to reported material and notify the person who submitted it. If you believe your material was removed by mistake or misidentification, send a counter-notice to the same email address with the subject “DMCA counter-notice,” including:

  • Your physical or electronic signature.
  • Identification of the removed material and where it appeared before removal.
  • A statement under penalty of perjury that you have a good-faith belief the removal resulted from mistake or misidentification.
  • Your name, address, and telephone number, and a statement consenting to the jurisdiction of the federal district court for the district where your address is located (or, if outside the United States, any judicial district where Inovent.Ai LLC may be found), and accepting service of process from the original complainant or their agent.

We may forward notices and counter-notices, including contact information, to the other party as necessary to handle the claim. Under the applicable DMCA process, removed material may be restored 10–14 business days after receipt of a valid counter-notice unless we receive notice that the complainant has filed an action seeking a court order restraining the alleged infringement. We may separately restrict content that violates other provisions of these terms.

Knowingly making material misrepresentations in a notice or counter-notice may result in liability under law. We terminate accounts of repeat copyright infringers in appropriate circumstances and accommodate applicable standard technical measures. Learn more about the Copyright Office’s notice and counter-notice process.

Clubs, conversations, and meetups

Club organizers and participants are responsible for their activities, invitations, meeting details, and content. We provide organizing and communication tools; we do not organize, supervise, or guarantee the safety of member-arranged meetups.

Use your judgment when sharing personal information or meeting others. Club settings determine participation and visibility. Ratings become visible to authorized participants when a meetup begins. Other people may copy content they can access, and we cannot guarantee that they will keep it confidential.

Calendar synchronization and notifications depend on device permissions, connectivity, and third-party services. Check important meeting details directly; a missing reminder does not mean a meeting has been canceled.

Ads, purchases, and third-party services

The apps may show advertising. Where offered, Remove Ads is a one-time in-app purchase, not a recurring subscription. The applicable store displays the current price and payment terms before you purchase. Do not rely on a price mentioned elsewhere.

Apple or Google processes payments under its own terms. We use verified purchase information to grant and restore the related entitlement. Refund requests are handled through the store where you purchased, subject to its policies and any rights required by law. Refunded or revoked purchases may no longer provide the entitlement. Deleting your account does not automatically request a refund.

Third-party sign-in, book information, cover images, advertising, stores, and calendar or notification services are subject to their providers’ terms and availability. We do not warrant the accuracy of third-party book information or endorse an advertiser merely because its ad appears.

Changes, suspension, and ending use

We may update, restrict, or discontinue features. We may suspend access or remove content when reasonably necessary to address violations, security threats, legal requirements, or harm to others. Where appropriate and practicable, we will provide notice and an opportunity to address the issue. You can contact support to ask us to review a restriction.

You may stop using the Service at any time. For an account or data deletion request, follow the email instructions in our Privacy Policy. Provisions that by their nature need to survive termination, such as ownership, permitted retention, liability, and dispute terms, continue to apply.

Disclaimers and limits

To the extent permitted by law, the Service is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that it will always be available, error-free, or secure, or that content supplied by others will be accurate.

To the extent permitted by law, Inovent.Ai LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from use of the Service. Our total liability for claims arising from the Service is limited to the greater of US $100 or the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

These limits do not exclude liability for fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be limited, including applicable rights relating to death or personal injury. Nothing in these terms removes mandatory consumer rights. Where a limitation is not permitted, it applies only to the extent permitted by law.

Disputes and binding arbitration

Except for the exceptions below, you and Inovent.Ai LLC agree to resolve disputes arising from these terms or the Service through binding arbitration rather than a court trial, including a jury trial. Judicial review of an arbitration award is limited. This agreement applies only to the extent permitted by law and does not remove mandatory consumer protections.

Contact us first

Before starting arbitration, either party should send written notice describing the dispute and requested resolution. Send your notice to support@inovent.ai with the subject “Notice of dispute,” your name, and contact information. We will send any notice to your account email or another address you provide. We will try to resolve the matter for 30 days after receipt. This process does not prevent a timely filing to preserve a legal deadline or a request for urgent relief.

Process, location, and costs

A single neutral arbitrator will hear covered disputes through the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules. The AAA rules, filing instructions, and fee schedule are available online. Fees will follow those rules and applicable law; we will pay the business’s required share. You may request any available consumer fee waiver.

Hearings may take place remotely or on written submissions where the rules permit. Any in-person hearing will take place in the county where you live unless we both agree otherwise. The arbitrator may award the relief available under applicable law and must provide a written decision. A court with jurisdiction may enter judgment on the award. The Federal Arbitration Act governs this arbitration agreement. A court will decide questions about its formation, enforceability, or scope.

Exceptions and access to court

Either party may bring an eligible claim in small claims court. This provision does not cover claims that applicable law prohibits from being subject to mandatory arbitration, or requests for public injunctive relief where that right cannot be waived. Either party may seek temporary court relief needed to preserve rights pending arbitration, and you may report concerns to government agencies.

These terms do not waive class, collective, or representative action rights. Claims brought in those forms are excluded from this arbitration agreement and may proceed in a court with jurisdiction. If AAA cannot or will not administer a covered dispute, either party may proceed in court unless both agree to another provider after the dispute arises.

Your right to opt out

You may reject this arbitration agreement by emailing support@inovent.ai with the subject “Arbitration opt-out” within 30 days after you first agree to it. Include your name, account email if you have one, and a clear statement that you opt out. Opting out does not affect your access to the Service or the other terms; neither party will be bound by this arbitration agreement.

Material changes to this arbitration agreement require your affirmative agreement and do not apply retroactively to disputes already known to either party. If this arbitration agreement is unenforceable, the affected dispute may be heard by a court with jurisdiction.

Governing law and other terms

The laws of the Commonwealth of Virginia, United States, govern these terms, without regard to conflict-of-law rules, except where mandatory laws where you live require otherwise. Nothing here prevents you from bringing a claim in a court or using a remedy available under mandatory consumer law.

If a provision is unenforceable, the remaining provisions continue in effect. Our delay in enforcing a provision does not waive it. These terms govern your use of the Service, alongside any applicable store terms for your purchases.

We may revise these terms and will post the updated version and effective date. We will provide notice of material changes where required and obtain agreement where necessary. Continued use after revised terms take effect signifies acceptance to the extent permitted by law.

Questions? Contact Inovent.Ai LLC at support@inovent.ai.